Great jerseys.
Clear answers.

Absolutely! If you’d like special gift wrapping or a customized mystery box, simply reach out to us once your order is placed. Let us know your ideas, and we’ll turn them into reality to ensure an exciting, memorable unboxing moment.

We use dedicated direct shipping routes, including our China–Italy Direct Line. Local delivery may be handled by Poste Italiane, iMile, GLS, Amazon Shipping, or other regional carriers.

For large or heavy packages, we may use DPD, DHL, or FedEx. Available services depend on the destination and package size. Customs duties or taxes may apply to express shipments. Customs declarations must reflect the correct value in accordance with applicable rules.

Yes! We can arrange shipping through China Post, PostNL, or another postal service that supports your destination. Private express couriers generally require a physical street address.

Please contact us to confirm service availability for your PO Box or island address.

We process and dispatch orders within 2–4 business days after payment confirmation. Global Express delivery usually takes 7–10 business days after dispatch.

Delivery times are estimates and may vary due to the destination, customs processing, or carrier delays.

Yes! Use the order tracking tool on our website, or enter your tracking number on 17TRACK. We will send your tracking details once your order ships.

Shipping insurance provides coverage for transit loss, damage, and qualifying delivery delays.

The $4.99 option includes priority processing and fast-track claims. Insurance is pre-selected at checkout, but you can remove it before placing your order.

Our shipping and quality guarantee also applies to confirmed lost packages without insurance.

Please take these steps:

• Check that your shipping address is correct.
• Look around your porch, mailbox, garage, and other delivery spots.
• Ask neighbors or building staff if they accepted the package.
• Check for a delivery notice from the carrier.
• Allow up to 36 hours, as some carriers update tracking before the actual delivery.

If your package is still missing, please contact our support team.

If your order has not arrived within the estimated delivery window, please contact us. We will investigate with the carrier.

If your parcel is confirmed lost in transit, we will arrange a free reshipment or a full refund—even without shipping insurance.

If your package is seized or detained because of an issue on our end, we will offer a free reshipment or a full refund.

If the issue is caused by an incorrect address or invalid phone number provided at checkout, we will work with you to find a fair solution.

Once your order ships, we will email you your tracking number and order details. Use these details to check your shipment online.

Please contact us via WhatsApp as soon as possible if you need to change or cancel your order. Changes are only possible before fulfillment and dispatch. Once shipped, an order cannot be changed or canceled.

Please contact us within 24 hours of placing your order to request a size or address correction. We can make changes only if fulfillment has not started.

Items may ship separately depending on stock availability. If your order is sent in multiple packages, each package will have its own tracking number.

You may return eligible items within 30 days of receipt for a refund.

Only non-customized jerseys are eligible for standard returns. Jerseys with custom names, numbers, or badges cannot be returned or exchanged unless there is a defect or an error with your order.

Please contact us before returning an item for instructions and an estimated return shipping cost.

• Send eligible items back within 30 days of delivery.
• Items must be unworn, in resalable condition, and in their original packaging.
• Contact customer support before sending your return.
• We process refunds within 2 business days after receiving and inspecting the returned items.

Please contact our support team with your order details and clear photos of the items received or any quality issue.

Any shipping or quality problem? Free reshipment or a full refund. 100% guaranteed. We will help resolve the issue promptly.

Taxes and customs charges depend on your destination, order value, and shipping method. Where applicable, VAT may be collected at checkout through IOSS or another eligible arrangement.

Express shipments or orders outside eligible arrangements may incur import charges. Please contact us before ordering if you would like to confirm whether taxes are included for your shipment.

Our jerseys are made with athletic fabrics and attention to details such as badges, stitching, and printing.

If you experience a quality problem, please contact us. Your order is backed by our free reshipment or full refund guarantee.

• Fan Version: A regular fit designed for comfortable everyday wear. Crests and logos are often embroidered.
• Player Version: A slimmer athletic fit with lightweight materials and typically heat-applied details. Some designs include extra ventilation.

Details vary by jersey. Check the product’s size chart; for a looser fit in the Player Version, consider ordering one size up.

Customized jerseys: Hand wash only to protect printed names, numbers, and patches.

Non-customized jerseys: Use a gentle machine cycle only if the care label allows it. Turn the jersey inside out and wash in cold water.

Avoid tumble drying, bleach, and harsh scrubbing.

1. Wash gently: Hand washing in cold water is recommended. Follow the garment’s care label.
2. Protect the details: Do not scrub printed graphics or badges. Air dry in the shade and avoid prolonged direct sunlight.
3. If a print starts peeling: Contact us for repair guidance before applying heat. Suitable temperatures vary by fabric and print type; never place an iron directly on printed graphics.

Yes! You are welcome to order a single jersey to check our quality before placing a bulk order. Standard shipping charges apply.

Yes! We support wholesale buyers and dropshipping partners. Please contact us to discuss your business needs and order requirements.

We can help with product fulfillment, packaging, and shipping so you can focus on marketing and customer relationships.

Absolutely! If you want to resell our jerseys and start your own business, we can provide you with a free website and digital photo album. We update the product catalog daily.

You can also access a backend dashboard to manage orders and track sales. Contact us to learn more about getting started.

Earn store coupons or a free jersey by sharing an honest unboxing review of your purchase on a social video platform.

1. Create a video longer than 3 minutes showing the jersey, sharing your honest opinion, and introducing our website and current promotions.
2. Use a clear title, such as JerseyLab + Jersey Name + Unboxing Video Review.
3. Include the product link and your referral link in the description.
4. Clearly disclose that you may receive a coupon or free jersey for participating.

Contact our team with your video link to claim your reward. Your review should reflect your genuine experience.